What are the qualities of good customer service?

 

What are the qualities of good customer service? Most companies realize the benefits of good customer service. However, they often seem unaware of the qualities required of a good customer service representative. 

 

13 Essential Customer Service Skills

Here are the three most important qualities that an excellent customer service professional should possess:

Customer Service Skill 1: Patience

A good support rep can be patient. Often customers will not have all the information they need to help solve their problem, the problem may be generic, or the problem may be the result of errors of the customer themselves.

In all of these cases, a little patience is a big help for those who have to deal with customer complaints, issues, or other issues.

Customer Service Skill 2: Empathy and Sympathy

Empathy is another very useful personality trait to have when dealing with customers. While it is not always possible to know exactly what a customer is feeling, it is important to be able to put yourself in their shoes to appreciate their difficulties.

Customers often have to wait to talk to someone to get customer service, and that usually doesn’t help their mood, especially if they’ve been made to waste their time listening to recorded music.

Each of us has had this at least once. Empathy allows a good customer service representative to connect with people to solve a problem.

Customer Service Skill 3: Respect

Companies can teach their employees this by showing how to properly treat all customers. For example, etiquette is one way to do this.

They may have a private class or coaching session to make this possible. Everyone must role-play and complete the course before working with anyone in the organization.

Customer Service Skill 4: Courtesy

This is something that is currently largely ignored. A simple act of courtesy will make customers feel more valuable and important. Let them know that you are genuinely helping them.

A frown can turn people away, while a smile can attract more people. Address your client with “Ma’am” or “Sir”. Work with one client at a time until they feel they have your undivided attention.

Customer Service Skill 5: Efficiency

Never put off an order from customers, especially if it’s urgent. Fast and accurate service can lead to referrals. Hence, empower your employees so that they can make quick decisions and respond quickly to the needs of your customers.

Customer Service Skill 6: Promise and delivery

Refrain from false promises. Never promise what you cannot give. It is still better not to promise and do more.

This is the best way to surprise your customers! Even if it’s not part of your standard service procedure, do something for the customer that shows a genuine interest in their needs.

Customer Service Skill 7: Becoming Knowledgeable

Of course, he must know. Having enough information will not only allow you to truly understand the scope of support but also give you confidence that you will respond 100% to customer requests.

Customer Service Skill 8: Calm, Polite Demeanor

If a customer service representative spoke rudely on the phone or simply wasn’t polite to people, they should find another job. The way a representative talks to a customer directly affects how he or she responds to the customer.

A good customer service representative respectfully treats a customer, using only his or her first name when giving permission.

He never raises his voice. The customer service representative should never try to yell at the customer, nor should they raise their voice if the customer starts talking louder.

No matter who wins the stark client-actor showdown, the help desk rep loses by indulging in it.

Customer Service Skill 9: Effectiveness

A person becomes effective if he can solve the customer’s problem in time. The less time it takes to solve a customer’s problem, the better.

This will not only satisfy the customer but also meet one requirement set by the management.

Customer Service Skill 10: Creativity

Customers go crazy when you tell them you can’t approve their orders because “this is standard company policy.” Customers don’t want to hear that excuse.

If you want more satisfied customers, think creatively. There are legitimate ways to get around your company’s strict policies. Make it a policy to extend service beyond standard procedures to meet customer needs.

Customer Service Skill 11: Attention

The worst thing a customer service representative can do is not pay close attention to the customer they are communicating with on the phone.

They must stop all distractions and listen carefully to the customer, taking notes as necessary. A good customer service representative doesn’t need to ask the same question more than once.

Customer Service Skill 12: Clear Communication

An angry customer is usually not informed. In the case of a furniture company, the customer should receive a detailed explanation of how the delivery process works. Never assume that the customer already knows.

If you can’t do something for a client because there’s a rule in place, clearly explain why you can’t do it.

In the case of the credit card company, the representative must explain to the customer that there are rules regarding account changes to protect the cardholder and the credit card company from fraud.

Customer Service Skill 13: Problem-Solving

The ability to solve a problem is also very important. Customers become even more annoyed when they finally talk to someone, only to realize that the rep has no idea how to solve the problem.

Translations for other people who can solve the problem, although appreciated, are not perfect, as the client may be confused with the translation.

Not surprisingly, this results in the customer having to call or come back again, exposing them to an extra waiting period and even more awesome music.

Don’t let this be your company. Provide your clients with competent and talented support staff with the skills and authority to get the problem right the first time.

How Do You Control Aggressive Behaviour

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How Do You Control Aggressive Behaviour

Are you looking for tips for how to control aggressive behaviour? We look at the problems caused by aggressive behaviour and ways to help you deal with your own aggression or that of others.

What Does Aggressive Behavior Mean?

Many people deal with aggressive behaviors daily in their lives. It might seem normal and okay, but it is not.

Violent or aggressive behavior is a term used to refer to when you are physically harming other people or making them fear you because you might harm them.

Although aggressive behavior results from different causes or things, drugs can make violent behavior worse. Aggressive behavior is linked to bad influences or negative behaviors like bullying, emotional abuse, or prejudice.

It is important to understand that aggressive behavior is not okay. It is not acceptable to make other people feel threatened or uncomfortable.

Knowing the likely causes of aggressive behaviors is important to prevent them from happening repeatedly. Violent, aggressive behavior triggers include:

• The feeling or need to control someone else
• Frustration, disappointment, hallucinations, anger, or disorientation
• By repeating toxic behaviors you learned from other people

How Do You Control Aggressive Behavior?

 Are you looking for tips for how to control aggressive behaviour? We look at the problems caused by aggressive behaviour and ways to help you deal with your own aggression or that of others.

What Does Aggressive Behavior Mean?

Many people deal with aggressive behaviors daily in their lives. It might seem normal and okay, but it is not.

Violent or aggressive behavior is a term used to refer to when you are physically harming other people or making them fear you because you might harm them.

Although aggressive behavior results from different causes or things, drugs can make violent behavior worse. Aggressive behavior is linked to bad influences or negative behaviors like bullying, emotional abuse, or prejudice.

It is important to understand that aggressive behavior is not okay. It is not acceptable to make other people feel threatened or uncomfortable.

Knowing the likely causes of aggressive behaviors is important to prevent them from happening repeatedly. Violent, aggressive behavior triggers include:

• The feeling or need to control someone else
• Frustration, disappointment, hallucinations, anger, or disorientation
• By repeating toxic behaviors you learned from other people

Methods for controling aggressive behavior

Here are some of the ways you can control aggressive behavior:

Stay calm

One mistake most people make when dealing with violent people is getting frustrated or angry. If you are confronted by someone behaving aggressively, it is crucial to stay calm. Do not take any threats or comments the person is making seriously or personally.

Also, wait before you try to solve problems. Instead, try to calm the individual, show them you care, and address the conflict with respect and care. If you start getting agitated, you can make the situation worse.

Try to ignore the swearing, yelling, or vulgar language used and approach the individual calmly. If you are calm, you can help the other person focus on their feelings, calm down and find an amicable solution to the problem.

Avoid making threats

If you are dealing with an aggressive individual, avoid making threats. Some people do not respond well to threats and since you are trying to de-escalate the situation, find other ways of handling the problem.

Most people with aggressive behaviors tend to go overboard when threatened or backed into a corner.

However, they tend to listen if you give them a way out and try to show them they can peacefully resolve the problem.

It is also important to avoid making predictions. For example, trying to explain to the person that they always behave violently or they will cause havoc might worsen the situation.

Discourage bystanders

Some people are easily influenced by other people, especially if they are under the influence of drugs. If you want to control an aggressive person, try to discourage the bystanders from engaging or influencing the individual.

If you can draw the aggressive person away from the crowd or ask the bystanders to leave, you can easily contain the situation.

Did you know that some people act up if they feel humiliated in public? Therefore, when dealing with an aggressive person in public, do not humiliate them or try to make them look inferior.

Instead, try to listen to both sides of the story and be impartial. When an individual is violent, take them away from other people to cool down before trying to solve the conflict.

Be safe

Safety is critical when dealing with aggressive behavior. Always ensure you and those around you are safe. If you cannot control the situation, seek help from other people or relevant authorities.

If you know those involved, you can talk to them from a distance while waiting for help to arrive. Remember, if someone has a weapon, be vigilant, maintain safety and try not to intervene if you cannot control the situation.

The prudent thing to do is seek help elsewhere as you try to calm involved parties. Never put yourself or other people at risk attempting to control an aggressive person, especially if you know you cannot handle the situation alone.

How Do People Overcome Their Addiction

Do you want to find out how to overcome an addiction? We look at the difficulties of overcoming addiction and discuss ways to help yourself or others become less dependent on the thing that they are addicted to.

 

From: How to overcome an addiction

Overcoming addiction

Developing an addiction, whether alcohol use disorder (AUD), substance use disorder (SUD) or behavioral addiction, is not a sign of weakness.

It is important to understand that abusing drugs changes how the brain works, resulting in powerful cravings or compulsions to continue using the drugs.

This is one of the reasons why overcoming an addiction is very challenging. The toughest step in overcoming addiction is recognizing you have a problem and you need help.

Most people feel conflicted and cannot take the first step to recovery. However, if you realize you have an addiction problem and are willing to work on it, you are halfway there.

Overcoming addiction is a journey that requires dedication, patience, and time.

Firstly, you must be realistic in your goals to avoid complicating everything. To start your sobriety journey, you must change a few things:

• The people you allow in your life
• How you deal with stress
• How you think about yourself and other people
• What you do in your free time
• The type of activities you engage in
• The food you eat

It might seem straightforward, but it is harder and more challenging. Luckily, if you are determined to overcome your addiction, you can get it done.

It is crucial to understand that there are different types of addictions, and it might take longer for you to overcome certain addictions, depending on their severity. Continue reading to learn how you can overcome your addiction.

How to Overcome an Addiction?

Do you want to find out how to overcome an addiction? We look at the difficulties of overcoming addiction and discuss ways to help yourself or others become less dependent on the thing that they are addicted to.

 

From: How to overcome an addiction

Overcoming addiction

Developing an addiction, whether alcohol use disorder (AUD), substance use disorder (SUD) or behavioral addiction, is not a sign of weakness.

It is important to understand that abusing drugs changes how the brain works, resulting in powerful cravings or compulsions to continue using the drugs.

This is one of the reasons why overcoming an addiction is very challenging. The toughest step in overcoming addiction is recognizing you have a problem and you need help.

Most people feel conflicted and cannot take the first step to recovery. However, if you realize you have an addiction problem and are willing to work on it, you are halfway there.

Overcoming addiction is a journey that requires dedication, patience, and time.

Firstly, you must be realistic in your goals to avoid complicating everything. To start your sobriety journey, you must change a few things:

• The people you allow in your life
• How you deal with stress
• How you think about yourself and other people
• What you do in your free time
• The type of activities you engage in
• The food you eat

It might seem straightforward, but it is harder and more challenging. Luckily, if you are determined to overcome your addiction, you can get it done.

It is crucial to understand that there are different types of addictions, and it might take longer for you to overcome certain addictions, depending on their severity. Continue reading to learn how you can overcome your addiction.

What are your addiction treatment options?

Now that you have accepted you have an addiction problem; you must explore your treatment options.

Addiction treatment varies from one drug or addiction to another, and it can entail different elements, including:

• Detoxification is crucial to purge your body of any drugs and successfully manage your withdrawal symptoms.

• Behavioral counseling – you can join individual, group, or family therapy groups to understand why you abuse drugs, how to stop, and the best ways of curbing the problem. Interacting with other people facing addiction can help boost your self-esteem, repair broken relationships and learn better-coping skills.

• Medication is sometimes the only treatment option, especially if you cannot effectively manage the withdrawal symptoms. Medication is essential to prevent relapse and treat mental health issues resulting from withdrawal, for example, depression.

• Long-term follow-up – this treatment option is crucial to help you maintain sobriety. You can attend support groups in person or online meetings to continue getting much-needed help with addiction and prevent relapse.

What Is The Purpose Of A Life Coach

What is the purpose of a life coach? Most of us know what needs to be done to improve our lives, but fail to take steps that bring us closer to our goals.

Too often, we strive to persuade ourselves that we are not intelligent enough. It’s not your skill level that’s holding you back, but the anxiety of failing at something.

To fear change is human, but to let your fears paralise you will stop you making progress.

Life coaching can be helpful for achieving goals, overcoming challenges, and facing concerns. If you work with a life coach, you’ll get the confidence to take risks even if the future is hazy.

If you’re contemplating about making some major changes in your life, you might be wondering, “What is life coaching?” Have I got anything to gain from it? Step outside of your comfort zone and into the world of self-improvement to find the solution to living a life you love.

What Is The Purpose Of A Life Coach?

 

Most of us know what needs to be done to improve our lives, but fail to take steps that bring us closer to our goals.

Too often, we strive to persuade ourselves that we are not intelligent enough. It’s not your skill level that’s holding you back, but the anxiety of failing at something.

What Is The Purpose Of A Life Coach?

 

What Is The Purpose Of A Life Coach?

To fear change is human, but to let your fears paralise you will stop you making progress.

Life coaching can be helpful for achieving goals, overcoming challenges, and facing concerns. If you work with a life coach, you’ll get the confidence to take risks even if the future is hazy.

If you’re contemplating about making some major changes in your life, you might be wondering, “What is life coaching?” Have I got anything to gain from it? Step outside of your comfort zone and into the world of self-improvement to find the solution to living a life you love.

So, who exactly is this “Life Coach” that everyone keeps talking about?
A life coach is a professional who helps people improve their health and lives in other ways. Life coaches assist their clients in a wide variety of settings, including personal relationships, professional careers, and day-to-day activities.

Benefits of working with a life coach

The value of having well-defined objectives is difficult to overestimate.
Think about the year ahead and write down the top three changes you wish to make in your life.

Developing Your Leadership Abilities:

Learn how to break through obstacles, have the bravery to set an example, and inspire and motivate those around you.

Boost your health and fitness by getting into shape:

You can get new energy, fortify your mind, and move closer to your goals with the guidance of an inspiring coach.

Improve your relationships:

Get a handle on your emotions. When you’re feeling discouraged, it’s time to dig deep and pull out all your stores of courage, strength, passion, and confidence.

So, you want to be a life coach, but you don’t know how to get started.
A life coach’s importance cannot be emphasized. Personal drive is essential to accomplishing these goals.

Originally posted:

 https://independentlearningschool.com/what-is-the-purpose-of-a-life-coach/

What Does Cognitive Behavioural Therapy Do

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What Does Cognitive Behavioural Therapy Do

his article asks: What Does Cognitive Behavioral Therapy Do?

If you feel like Cognitive Behavioural Therapy (CBT) is something that you want to find out more about, this article provides a good introduction to CBT and its benefits. 

What is Cognitive Behavioural Therapy (CBT)

 Cognitive behavioral therapy is one form of talk therapy that can be useful in problem management. Anxiety and depression are the most common conditions for which it is prescribed, but it has benefits for both mental and physical health.

What Does Cognitive Behavioral Therapy Do?

This article asks: What Does Cognitive Behavioral Therapy Do? If you feel like Cognitive Behavioural Therapy (CBT) is something that you want to find out more about, this article provides a good introduction to CBT and its benefits.

 

What is Cognitive Behavioural Therapy (CBT)

Cognitive behavioral therapy is one form of talk therapy that can be useful in problem management.

Anxiety and depression are the most common conditions for which it is prescribed, but it has benefits for both mental and physical health.

How does Cognitive behavioral therapy work?

Evidence-based cognitive behavioral therapy consists of theory and skill-based interactions (conversation). It offers a safe space free from judgment where you can share your thoughts and feelings with an objective mental health professional trained to help you.

A course of cognitive behavioral treatment normally consists of a set number of sessions (typically five to 20). Immediate success is unrealistic.

Time and effort are required for CBT, and the work might be unpleasant at times. Imagine your therapist as a collaborator on a project. If you cooperate in the direction of your shared objectives, you’ll eventually be able to evaluate your success.

Here’s how it works. Your therapist will:

Gain an understanding of the issue:
You and your therapist will start by discussing the difficulties you’ve been experiencing, the symptoms you’ve noticed, and any worries you have. Identifying what you hope to gain from therapy is the first and most crucial step.

Ask a series of questions:
Your therapist could probe you with questions related to your circumstance. You might talk about something that you experienced in the past, a fear or phobia, a problematic habit, or how you feel about yourself. You will discuss your responses to gain an understanding of your coping mechanisms in the face of adversity.

Help you recognize problematic thoughts and behaviors:
Your therapist will use question-and-answer sessions to help you reflect on your reactions to challenging situations.

Together, you’ll figure out what negative thoughts, feelings, and actions are causing your problems. Your therapist may recommend keeping a journal to record your thoughts and feelings in these instances.

Work with you to adjust your thoughts and behaviors:
A professional therapist will work with you to identify and implement strategies for altering destructive feelings, ideas, and routines.

You can alter your outlook and engage in more constructive ways of thinking and behaving. Then, you’ll be able to take what you’ve learned and use it in the future.

How Do You Master Mindfulness

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How Do You Master Mindfulness

How To Be Mindful

 For a mindful practice, you can utilize anything that draws your attention. What you’re doing now can serve as a trigger, or you can use music, a physical sensation, an image, or anything else. 

The best time to start mindfulness training is right now, and the best way to get started is up to you. 

Mindfulness practice is a neuroplasticity training. Most of us can’t seem to escape the world of instantaneous information and communication made possible by smartphones. 

Constant stimulation and diversions condition our brains to anticipate flashing images we might not be interested in. 

Even though it may be tempting, we gain nothing from checking social media sites while we should be eating. 

However, this spoils our experience of the food, the atmosphere, and the people with whom we’re sharing it. 

Remember that practicing mindfulness is not a race or a quest for perfection. Ignore any guilt you may feel if you find yourself distracted. Simply recognize the distraction and bring your attention to your original mindfulness goal.

How do you Master Mindfulness?

 

What is Mindfulness?

Although practices like meditation and journaling can certainly help, they are only part of what it means to be mindful.

Mindfulness is the deliberate cultivation of a state of heightened awareness and undivided attention to the events and sensations of the here and now, free of judgment or analysis.

 

By not letting your thoughts and emotions derail you from the task at hand, mindfulness allows you to fully appreciate the good moments as they occur and boosts your cognitive abilities.

If you can reduce your susceptibility to distractions, you’ll be able to better manage your time, reducing your stress levels because you won’t have to rush to do everything at the last minute.

How To Be Mindful

For a mindful practice, you can utilize anything that draws your attention. What you’re doing now can serve as a trigger, or you can use music, a physical sensation, an image, or anything else. The best time to start mindfulness training is right now, and the best way to get started is up to you.

Mindfulness practice is a neuroplasticity training. Most of us can’t seem to escape the world of instantaneous information and communication made possible by smartphones.

Constant stimulation and diversions condition our brains to anticipate flashing images we might not be interested in.

Even though it may be tempting, we gain nothing from checking social media sites while we should be eating. However, this spoils our experience of the food, the atmosphere, and the people with whom we’re sharing it.

Remember that practicing mindfulness is not a race or a quest for perfection. Ignore any guilt you may feel if you find yourself distracted. Simply recognize the distraction and bring your attention to your original mindfulness goal.

Ways to Master Mindfulness

Being in “the moment” and completely at peace with it is the essence of “mindfulness.” You have presence awareness, environmental awareness, and the capacity to respond without reacting.

Although it comes naturally to us, being mindful is a learned skill. Instead of checking your phone while waiting in line at the supermarket, try taking a few deep breaths and focusing on your immediate surroundings and the sensations they evoke.

Enhance your wellbeing with the steps below to achieve mindfulness.

Steps to Mindfulness

The past is not where we belong. Our eternal abode is not in the future. This very moment is where our hearts and minds should be. Our home is in the present moment, for that is where life is to be found.

Happiness is a byproduct of the energy we put into noticing and appreciating the sources of joy already here. Happiness like this can be yours right now, without having to wait a decade. It permeates every part of your day.

Some of us are still here and have no idea about it. But when you take a deep breath and pay attention to it, you experience a miracle: you are alive. That’s why finding time to practice mindfulness can bring so much joy.

Mindful breathing

Although the first exercise is quite easy, the potential power and the outcome can be substantial.

This practice consists of merely recognizing each inhales and exhale for what they are. When you take a deep breath, you recognize it as an inhalation. Knowing that you are exhaling helps you focus on the process.

Simply acknowledge that as you inhale, you also exhale. Extremely straightforward and uncomplicated.

You have to bring your attention back to yourself before you can properly identify your in-breath as such.

Your mind is what you’re doing when you notice your in-breath, and your in-breath is what you’re noticing and practicing awareness of.

Having a mindful attitude requires constant awareness. Mindful tea consumption is referred to as “mindfulness of drinking.”

Mindful walking is doing so with an awareness of the present moment. Mindfulness of breathing occurs when you pay attention to each inhale and exhale.

Train your mind to be present and focused

The second exercise involves paying close attention to each inhale and exhale for a meditation session.

What’s crucial is that you pay attention to your inhalation from start to finish. Your level of consciousness remains stable. No breaks are occurring.

Let’s say you’re inhaling deeply when a thought comes to mind that pulls your attention away.

Just remember to keep taking deep breaths in. The next step is to train your mind to be present and focused. As you focus on your breathing, you transform into your inhale and exhale.

If you keep going like that, you’ll notice that your breathing has become deeper and slower, more in sync with your body and mind. You won’t even need to try; it’ll develop independently.

Awareness of Your Body

The exercise itself is straightforward, but the profound sense of unity it induces is well worth the effort. Regularly, most of us don’t find ourselves in such a precarious position.

Our physical selves are present, but our cognitive selves are elsewhere. Our thoughts may be elsewhere due to regrets, sadness, fear, or uncertainty from the past or the future.

Someone could be physically there in the house, but his thoughts would be elsewhere.

His focus is on his goals and plans for the future rather than on his family. You could assist him in reacquainting his consciousness with his body by asking, “Anyone home?”

Releasing Tension

The next move is tension-relieving physical activity. The presence of stress and tension in the body is readily apparent to those truly in touch with their bodily sensations.

Our bodies feel the strain and pain we’ve ignored for so long, but our minds aren’t around to offer any relief. As a result, learning techniques for relieving muscular tension is crucial.

Relaxation is possible in any position, whether sitting, lying down, or standing. Complete and profound relaxation is a skill that can be honed in a seated or a prone position.

A red light may serve as a psychological reminder of the internal stress caused by the desire to get somewhere as quickly as possible. Knowing this, you can benefit from the red light by taking ten seconds out of your day to sit back, breathe deeply, and let go of whatever stress you may be carrying.

 

 

 

 

How do you Master Mindfulness?

 

How Do You Train Your Memory Skills

How to improve your memory One popular saying states that teaching elderly dogs new tricks is impossible.

 However, regarding the brain, scientists have discovered that this is untrue. The human brain can easily change and adapt even in one’s senior years. 

This ability is called neuroplasticity. When stimulated correctly, your brain can create new neural pathways, react and adapt in changing ways, or change existing connections.

 Improve memory skills at any age. 

Many of the memory loss problems people experience with age reflect the typical changes in the brain’s structure and function, slowing down some cognitive processes.

 As a result, people find it takes longer to learn new things fast or screen out distractions that may affect learning and memory. 

Don’t stop learning new things 

The brains of well-educated people function better in old age. According to experts, advanced education can help keep memory strong by getting people to exercise their minds. 

Use a range of senses learn 

When you use many senses as you learn something, more areas of your brain will be involved in recalling that memory.

 In a particular study, researchers showed adults several emotionally neutral pictures, each accompanied by an odor.

 Believe you can improve 

 Myths concerning aging can cause one’s memory to fail. When middle-aged and older learners are exposed to negative stereotypes concerning memory and aging, they perform poorly on memory tasks. People perform better when exposed to positive messages regarding memory preservation. 

Use your brain efficiently

 There’s no need to use your mental energy to remember where you placed the keys or your grandchild’s birthday party. 

If you don’t have to remember such things, you can focus on learning and recalling new and essential items. 

Routine and keeping an accurate calandar can reduce problems with remembering day to day things. If you always put your keys in the same place and consult your calandar for important events, these will not need to take up space in your memory.

 Can memory be improved by training?

Can memory be improved by training?

 

One popular saying states that teaching elderly dogs new tricks is impossible. However, regarding the brain, scientists have discovered that this is untrue. 

 

The human brain can easily change and adapt even in one’s senior years. This ability is called neuroplasticity. When stimulated correctly, your brain can create new neural pathways, react and adapt in changing ways, or change existing connections.

How do you train your memory skills?

Improve memory skills at any age.

Many of the memory loss problems people experience with age reflect the typical changes in the brain’s structure and function, slowing down some cognitive processes.

As a result, people find it takes longer to learn new things fast or screen out distractions that may affect learning and memory.

Don’t stop learning new things

The brains of well-educated people function better in old age. According to experts, advanced education can help keep memory strong by getting people to exercise their minds.

Use a range of senses learn

When you use many senses as you learn something, more areas of your brain will be involved in recalling that memory.

In a particular study, researchers showed adults several emotionally neutral pictures, each accompanied by an odor.

Believe you can improve

Myths concerning aging can cause one’s memory to fail. When middle-aged and older learners are exposed to negative stereotypes concerning memory and aging, they perform poorly on memory tasks.

People perform better when exposed to positive messages regarding memory preservation.

Use your brain efficiently

There’s no need to use your mental energy to remember where you placed the keys or your grandchild’s birthday party. If you don’t have to remember such things, you can focus on learning and recalling new and essential items.

Routine and keeping an accurate calandar can reduce memory problems with remembering day to day things. If you always put your keys in the same place and consult your calandar for important events, these will not need to take up space in your memory.

 

Why is Art Therapy Needed?

Why is Art Therapy Needed?

Therapy is not always necessary to change one’s life. However, there are certain situations in which therapy may be needed.

For example, art therapy may be needed when a person’s life has become extremely stressful, and they find that they need to learn new ways of thinking to deal with their problems.

Sometimes, people are helped by simply making art; it gives them a break from the stress of their everyday lives.

What do career coaches do

Are you looking for a change in career? If you need help finding a job that suits your requirements, you may seek the help of a career coach. So, what do Career Coaches do?

 What do career coaches do?

How do I find a good career coach?

 

Are you looking for a change in career? If you need help finding a job that suits your requirements, you may seek the help of a career coach. So, what do Career Coaches do?

What do Career Coaches do?

When to seek the help of a career coach

Do you feel Trapped in your Job?

While being too busy can leave you feeling like you’re drowning, it’s still something we strive for. Busyness must be an indicator of accomplishment.

Okay, maybe not in that case. Even if you have a lot on your plate, you may work in a job you despise. The kind that makes you dread going to work every day or the kind where you spend your days bored and disappointed at your desk. Even though you’re busy, that doesn’t mean you’re happy.

It’s more complicated to come to this realization. It’s easy to feel like we need more time or resources to consider a new career path when we’re already juggling so much. We must keep our homes, feed our families, and pay our bills.

We spend a better portion of our waking hours at work; it should be a place where we are happy to go to every day. The effects of chronic unhappiness can spread beyond the source. Negative effects on mental and physical health, as well as on interpersonal relationships, are possible.

Changes can be made for a happier work life, even if a career shift is challenging. However, there are times when we need more than the advice of our friends and family.

Career coaching is something to consider if you feel that your professional life is missing something, if you are not happy in your current position, or if you want some advice on what to do next.

Do you need a Career Coach?

What is the Purpose of a Career Coach?

Despite its obvious benefits, only some people use the services of a professional career coach. That’s because they didn’t think it was necessary or never gave it any thought.

Most people only think about hiring a career coach when they are making a significant shift in their careers or moving or when things need to improve professionally. Or if they need a job badly but can’t find one.

However, there’s more to it than that. You should learn what a career coach is and how they can help you if you are currently experiencing career-related frustrations such as feeling stuck, under-utilized, overworked, or underpaid.

How do I find a good career coach?

What Does a Career Coach do?

A career coach’s primary function is to assist clients in defining and pursuing their ideal professional roles. A career counselor helps you locate work that is meaningful and inspiring by assisting you in uncovering your underlying life purpose.

That’s why it’s beneficial to work with a coach who can advise on careers you hadn’t thought of and guide you toward fulfilling, purposeful work for which you’re a good fit.A career coach can give you a new perspective on yourself by analyzing the results of personality and skills tests to help you figure out why your current position or line of work isn’t satisfying.

By asking and answering questions, you and your coach can get clear on your long-term professional goals and develop a strategy to get you there.Once you know what you want out of life, a career coach can help you plan your job search, prepare for interviews, and craft a winning application.

How do I find a good career coach?

What Does Art Therapy Involve?

 

Art therapy is a creative therapy used to help people who need emotional support and encouragement. Often, art therapy can be a benefit to people have been struggling with disability, illness or an adverse situation in their lives.

Using artistic expression, art therapy can be used to help promote self-esteem and awareness while reducing stress and anxiety 

Who Can Benefit From Art Therapy?

Art therapy can help all ages, races, genders, and cultures. However, there are several factors that may limit who can benefit from the therapy.

Art therapy may not be effective for people with mental illnesses that limit their ability to speak. Art therapy is also not a good choice for people who are too self-conscious to express themselves through art.

Some conditions that art therapy may be used to treat include:

• Depression
• Anxiety
• Post-traumatic stress disorder (PTSD)
• Psychosocial issues
• Cancer
• Emotional difficulties
• Eating disorders
• Stress
• Aging-related issues
• Family or relationship problems
• Psychological symptoms from other medical issues
• Medical conditions
• Substance use disorder

Art therapy can often be used alongside other psychotherapy techniques such as cognitive-behavioral therapy (CBT) or group therapy.

What Does Art Therapy Involve?